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Terms & Conditions

1. Introduction

These Terms and Conditions govern the use of Amazon Selling Partner API (SP-API) data ("Data") by LeMerTech ("we," "our," or "us") in relation to our services provided to Sellers. By accessing or using our services, Sellers ("you" or "your") agree to be bound by these Terms and Conditions.

2. Data Usage and Purpose

2.1 Data Source

We collect and utilize data provided by Sellers through the Amazon SP-API. This data includes but is not limited to order details, product information, and other necessary data to facilitate shipping and tax calculation.

2.2 Data Intended Use

We will use the Data solely for the purposes it is intended as specified in the Amazon Acceptable Use Policy. Our usage for PII data will be limited to providing shipping and tax-related services to Sellers who have granted us access to their Amazon SP-API data.

2.3 Prohibition of Unauthorized Use

We will not, under any circumstances, use the Data for purposes other than those explicitly authorized by the Amazon Acceptable Use Policy. Any unauthorized use, disclosure, or transfer of the Data to third parties, except as required by applicable law or with your prior written consent, is strictly prohibited.

3. Data Subject Rights

LeMerTech implemented a process to rectify, edit, remove, update, or otherwise handle personal data upon request by the data owner is essential to ensure compliant with Amazon Data Protection Policy.

3.1 Data Request Channels

Created easily accessible channel through which the data owner Amazon Sellers can submit their requests via email address [email protected] specifically to rectify, edit, remove, and update the PII.

3.2 Data Request Channels and Response

Created easily accessible channel through which the data owner Amazon Sellers can submit their requests via email address [email protected] specifically to rectify, edit, remove, and update the PII. Acknowledge receipt of the data request promptly, ideally within 24-48 hours. Inform the data owner about the actions you'll take to fulfil their request and provide an estimated timeframe no more than 30 days for completion.

3.3 Rectify, Edit, Remove, or Update Data

Upon verification, carry out the requested changes to the personal data. This may involve correcting inaccuracies, updating outdated information, or deleting data as per the data owner's request.

3.4 Inform Data Owner of Changes

After processing the request, notify the data owner that their request has been fulfilled. If you have made any changes to their data, confirm the modifications, and provide them with the updated information.

3.5 Communicate with Third Parties (if applicable)

If you have shared the data with third-party service providers or partners, inform them of the data owner's request and ensure that they update or delete the data accordingly.

3.6 Data Backup and Retention

Ensure that data backups are also updated, reflecting any changes made because of data requests. Also, comply with any data retention policies to retain personal data only for the necessary period as specified in your terms and conditions.

4. Data Security and Confidentiality

4.1 Security Measures

We maintain reasonable technical and organizational measures to safeguard the security and confidentiality of the Data. These measures are designed to prevent unauthorized access, loss, disclosure, alteration, or destruction of the Data.

4.2 Confidentiality Obligations

We will treat the Data as confidential information and will not disclose it to any third parties without your prior written consent, except as required by law.

Data Retention

We will retain the Data only for as long as necessary to fulfill the purposes outlined in these Terms and Conditions, as required by law, or as agreed upon with the Seller. Upon termination of the services or your request, we will securely delete or anonymize the Data in our possession.

Seller Notification

We will inform Sellers about our data usage policies and obtain explicit consent to access their Amazon SP-API data for the specified purposes before initiating any data processing activities.

Compliance with Laws and Regulations

We will comply with all applicable laws, regulations, and industry standards concerning the collection, use, and protection of data, including personally identifiable information (PII).

Disclaimer of Liability

While we take reasonable steps to ensure the accuracy and security of the Data, we disclaim any liability for any loss, misuse, or unauthorized access to the Data beyond our reasonable control.

Amendments

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting the revised version on our website.

Contact Information

If you have any questions, concerns, or feedback regarding these Terms and Conditions or our data usage practices, please contact us at [email protected].

By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these Terms and Conditions, please refrain from using our services.

Thank you for choosing LeMerTech. We look forward to providing you with exceptional service.